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Case Advocacy/ Community Assessment Team

Purpose: To provide case advocacy services to disaster affected households and individuals.

Lead Agency: United Way


  • Luteran Services in Iowa
  • Catholic Charitites
  • Heritage Agency on Agining
  • Aging Services
  • Horizons
  • Four Oaks
  • Local faith based groups
  • Salvation Army
  • MHDD

Roles and Responsibilities:

Preparing and Training

  • Secure agencies capable of providing services
  • Train staff to respond to disaster needs

Emergency Response

  • Begin gathering information on services needed and unmet community needs
  • develop a resource list of inter-agency contacts and have a working unerstanding of the programs available
  • Liaise with mass care shelters, if applicable


  • Review and screening of cases
  • Confirmation of assistance received (FEMA, government agencies, victim's personal resources, insurance, community social services, faith-based and voluntary agencies)
  • Identification of needs and planning to address resource gap
  • Provide case management