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Mass Care Team

Purpose: To respond to immediate basic needs (food, clothing, shelter) of disaster victims.

Lead Agency: Red Cross

Roles and Responsibilities:

Preparing & Training:

  • Train volunteers in shelter set-up and staff shelters
  • Pre-arrange locations for emergency shelter
  • Understanding role of mass shelter
  • Building connections with local agencies

Emergency Response:

  • Intake and registration
  • Arrange for emergency shelters for disaster victims
  • Coordinate food and liquids for disaster victims
  • Provide clothing as needed
  • Communicate with Disaster Personnel as to location of: shelters, feeding sits, clothing distribution sites
  • Plan for transition


  • Report data and follow up